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How to Choose a Moving Company and Not Regret Later

I am quite sure you don't want to sleep on a ripped mattress with a scratched headboard, or watch your brand new LCD with half of the screen broken at the end of your relocation. Also, missing your grandmother's jewelry or some valuable pictures by the time your movers are gone doesn't exactly fit your plans. And, finally, having to negotiate till the morning to get your prescription medicine back in return of a cash payment twice as high as quoted before your move is never good for your blood pressure and overall well-being.

All this can be avoided by following couple very simple steps. All it takes is to spend more than two minutes of your time before choosing your mover. Did you buy your furniture after three minutes of consideration? If not, why would you choose to risk with all of your property by hiring a moving company which might use day labor, yet sounds very promising on the phone?

Below you will find several tips on how to choose your mover responsibly and not to fall for a moving company that will tear down your house and make you regret you decided to move in the first place.

  • First impression still counts: this is a very basic and straight forward advice, but do not go with a mover that sounds rude on the phone. After all, chances are you will have to spend most of the day, if not all day, with him, and you have to feel comfortable. Moving is stressful enough already, and there is no need to complicate your life even more by dealing with a rude and impatient crew, especially when there are lots of better options out there.
  • Make sure all your questions are answered with patience and depth level you want: as you probably heard countless times from your professors in a college, there are no stupid questions. Make sure every of them are responded to in a polite and informative manner. This is a good indicator not only of your mover's expertise, but also gives an idea on their way of dealing with the customers.
  • Get three to four moving quotes: talk to 3 -4 moving companies before making a decision. Do not overdo it talking to every mover in town, but also do not hire your movers without having 3 or 4 estimates. 3/4 is a good number to make an informed decision.
  • Do not fall for the lowest price: this will sound very banal, but if something sounds too good to be true, it is! There might be additional charges, the level of moving services might be off - there can be many reasons for a low price. Remember: as with any good or service, there are different fixed and variable costs associated with maintaining a good level of service and customer satisfaction, and do not expect to receive a top notch service for pennies. After all, you get what you pay for.
  • Choose a moving company with a price which falls between the highest and lowest ones: this way, you will not be overpaying, but also can expect good level of moving service.
  • Avoid movers on Craigslist: although Craigslist is a very informative and helpful resource, if possible, stay away from people who advertise their moving service there. I find many people who have been fired from reputable moving companies advertising on Craigslist, and believe me, you do not want them in your house.
  • A website can be a very good indicator of whom you are dealing with: the website has to be informative, good looking and professional, with good wording and to answer most of your questions without even speaking to a representative. A rule of thumb is that if a "company" does not maintain a proper website at this age and time, they do not take their business, and most likely, their customers as well, seriously.
  • Make sure you compare apples to apples: there are different pricing structures out there. In most states, it is illegal to offer a flat rate for local moves. If you get one, make sure they outline every single charge, or get a contract (or an email) stating all the charges, surcharges, fees and taxes. Same thing with the hourly rate: lowest hourly rate does not mean the lowest price at the end of the move. Make sure you understand your mover's policy on packing supplies (such as shrink wrap and blankets to protect your furniture), gas and fuel surcharges, and overtime rates. Also, keep in mind that your moving cost can be higher with a mover who charges $50/hr but is much slower than a company that charges $80/hr but is much more experienced and works faster and more efficiently.

In conclusion, simply use your common sense. Do not use the cheapest moving company. In this case, you might be better off just renting a moving truck and doing it yourself. Make sure you feel comfortable with the person you talk to. And if you use your common sense, are well prepared for your moving day and stay positive, chances are your moving experience will be much brighter than you could have expected.

Milestone Relocation Solutions is a trusted moving company serving all major cities in the US. If you are looking for movers in Atlanta, Washington movers, movers in Charlotte, movers in Raleigh, NC, or a mover in any other city, contact us and get a free, no obligation moving quote.

Go Back

  • Milestone Relocation Announces $199 Small-Move Special

    $199 Moving Special

    $199 Small-Move Special includes 2 professional movers with a moving truck, all the professional equipment and labor for up to 2 hours.

  • Milestone Is to Create 40-90 Jobs in 2011

    Milestone Is to Create 40-90 Jobs in 2011

    January 04, 2011 -- Milestone Relocation Solutions, a national household goods moving company, announced today of its plans to hire between 20 and 30 new crews in the states of Florida, Georgia and Washington DC in 2011.

  • Milestone Relocation Solutions Launches a New Website

    Milestone Is to Create 40-90 Jobs in 2011

    February 02, 2011 – Milestone Relocation Solutions™, a national household goods moving company, launches a new updated website, which is easier to navigate and allows moving customers to find relevant information quicker and easier.

We are commited to providing excellent overall moving experience to our customers. We have highly knowledgeable moving consultants to answer all your questions before your move; dispatchers that are available on your move day; and in case something goes wrong, we will always be here to address any issues that may have appeared.

GET YOUR FREE
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Customer Testimonials Face

I just moved today and had to submit this review.Dave and Jamil were the best! I am extremely pleased and grateful to them and Milestone Relocation Solutions for such a pleasant, professional and inexpensive move! They were just phenomenal. If I decide to move again I will definitely request them again and I would recommend the company to family and friends. Thank you again for making my move absolutely hassle free! quotes

Susan M. - 2/25/2013

Customer Testimonials Face

Milestone Relocation did an amazing job with my move last week. Move took under 3 hours and I haven't found any damages nor scratches on my walls or furniture. Price doesn't bite either - as a matter of fact, they have a really straight forward and no surprise price structure.

I will be recommending Milestone Relocation to my friends and relatives whenever they need speedy and friendly moving help.

Many thanks! quotes

Allie T. - 1/13/2013

Customer Testimonials Face

Move went well. No damages to my stuff nor scratches on the walls in old and new houses.
Affordable too. Hard to beat Milestone's value. quotes

Jason Lamar - 12/07/2012

Customer Testimonials Face

I used these guys for my recent move. It was a huge move, 5 people and 2 fully loaded trucks. Although I wasn't moving far, the volume alone made it a very complicated move. I wasn't too eager for a moving day to come.

Josh, Tom and Alex arrived on time, at 9am, which falls within 8-10am slot I reserved. They came fully prepared: the truck was loaded with blankets, wrap, dollies and other supplies and tools.

Everything was properly wrapped, my furniture was disassembled quite efficiently. When I saw them load the truck, I realized I was worrying for no reason: these guys were more than capable to handle my move professionally!

I am extremely satisfied with the services provided by Milestone Relocation Solutions, and couldn't be happier I trusted these guys with my move. Great price, excellent service, friendly office staff. What more can you ask for? quotes

Nicole J. - 09/29/2012

Customer Testimonials Face

Jim, the guys you sent to move my furniture were great. They were polite, progressional, and concerned about the care of my items. GREAT JOB!! quotes

Heidi B. - 08/23/2012

Customer Testimonials Face

Richard,
I just wanted to drop you a line to let you know that the move went excellently. The two movers you sent were great. They were fast, organized and completely professional. I would definitely recommend them to anyone who asks.
Thanks again,
Al quotes

Al D. - 08/20/2012

Customer Testimonials Face

Richard,
Just wanted to thank you for a smooth move yesterday. The guys were great & very accomodating.
Thanks,
Joann quotes

Joan D. - 08/15/2012

Customer Testimonials Face

My daughter needed to move for the 4th time in less than 15 months. I called milestone and was very happy to watch while the two man crew carried everything from the 3rd floor to the truck--no elevator. They had everything loaded promptly and unloaded even faster--the new apartment had an elevator. I was very satisfied and would use them for the next move. Thank you! Julie. quotes

Julie Jacobs - 07/30/2012

Customer Testimonials Face

Rich,

Just wanted to let you know the move went well. Your staff worked hard, arrived on time, kept me in contact and got everything done timely.

Thanks. quotes

Harve S. - 06/13/2012

Customer Testimonials Face

Moving is not easy and god help if the movers are rude or just unprofessional . I chose this company coz they provided me with the best rate and the day and time i wanted ...My whole moving was just awesome. Frank enough; there was no tension or hassle throughout my entire move.The crew was polite, very quick in their work, and they were very careful with my stuff ..the employees were the nicest movers I've met. quotes

Poonam G. - 04/15/2012

Customer Testimonials Face

I requested same crew that moved me last time since I was really satisfied with the work Mike and Tommy did. However, I had to settle for John and Randy instead, but as it turned out, that made no difference. The move went as good as my previous one. I thought perhaps the first time I got lucky, but my second moving experience with Milestone proved they have really good crews. No matter what crew is assigned to your job, seems like one team will nail it down better than the other. THANK YOU. quotes

Paul Schmidt - 02/13/2012

Customer Testimonials Face

It's my second successful move with this company. Just like last time, movers were amazing. Price was right too, considering the work that was done. Thank you again! quotes

Jessica Stuff - 09/05/2011

Philadelphia Movers
Milestone Relocation Solutions
Philadelphia Movers

USDOT: 1975023 MC: 698596

2259 N Broad St

Philadelphia, PA 19132

Phone: 215.486.2660

Fax: 855.845.1530

www.MilestoneRelocation.com/philadelphia

Email: info@milestonerelocation.com

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