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How to Choose a Moving Company and Not Regret Later
I am quite sure you don't want to sleep on a ripped mattress with a scratched headboard, or watch your brand new LCD with half of the screen broken at the end of your relocation. Also, missing your grandmother's jewelry or some valuable pictures by the time your movers are gone doesn't exactly fit your plans. And, finally, having to negotiate till the morning to get your prescription medicine back in return of a cash payment twice as high as quoted before your move is never good for your blood pressure and overall well-being.
All this can be avoided by following couple very simple steps. All it takes is to spend more than two minutes of your time before choosing your mover. Did you buy your furniture after three minutes of consideration? If not, why would you choose to risk with all of your property by hiring a moving company which might use day labor, yet sounds very promising on the phone?
Below you will find several tips on how to choose your mover responsibly and not to fall for a moving company that will tear down your house and make you regret you decided to move in the first place.
- First impression still counts: this is a very basic and straight forward advice, but do not go with a mover that sounds rude on the phone. After all, chances are you will have to spend most of the day, if not all day, with him, and you have to feel comfortable. Moving is stressful enough already, and there is no need to complicate your life even more by dealing with a rude and impatient crew, especially when there are lots of better options out there.
- Make sure all your questions are answered with patience and depth level you want: as you probably heard countless times from your professors in a college, there are no stupid questions. Make sure every of them are responded to in a polite and informative manner. This is a good indicator not only of your mover's expertise, but also gives an idea on their way of dealing with the customers.
- Get three to four moving quotes: talk to 3 -4 moving companies before making a decision. Do not overdo it talking to every mover in town, but also do not hire your movers without having 3 or 4 estimates. 3/4 is a good number to make an informed decision.
- Do not fall for the lowest price: this will sound very banal, but if something sounds too good to be true, it is! There might be additional charges, the level of moving services might be off - there can be many reasons for a low price. Remember: as with any good or service, there are different fixed and variable costs associated with maintaining a good level of service and customer satisfaction, and do not expect to receive a top notch service for pennies. After all, you get what you pay for.
- Choose a moving company with a price which falls between the highest and lowest ones: this way, you will not be overpaying, but also can expect good level of moving service.
- Avoid movers on Craigslist: although Craigslist is a very informative and helpful resource, if possible, stay away from people who advertise their moving service there. I find many people who have been fired from reputable moving companies advertising on Craigslist, and believe me, you do not want them in your house.
- A website can be a very good indicator of whom you are dealing with: the website has to be informative, good looking and professional, with good wording and to answer most of your questions without even speaking to a representative. A rule of thumb is that if a "company" does not maintain a proper website at this age and time, they do not take their business, and most likely, their customers as well, seriously.
- Make sure you compare apples to apples: there are different pricing structures out there. In most states, it is illegal to offer a not-to-exceed rate for local moves. If you get one, make sure they outline every single charge, or get a contract (or an email) stating all the charges, surcharges, fees and taxes. Same thing with the hourly rate: lowest hourly rate does not mean the lowest price at the end of the move. Make sure you understand your mover's policy on packing supplies (such as shrink wrap and blankets to protect your furniture), gas and fuel surcharges, and overtime rates. Also, keep in mind that your moving cost can be higher with a mover who charges $50/hr but is much slower than a company that charges $80/hr but is much more experienced and works faster and more efficiently.
In conclusion, simply use your common sense. Do not use the cheapest moving company. In this case, you might be better off just renting a moving truck and doing it yourself. Make sure you feel comfortable with the person you talk to. And if you use your common sense, are well prepared for your moving day and stay positive, chances are your moving experience will be much brighter than you could have expected.
Milestone Relocation Solutions is a trusted moving company serving all major cities in the US. If you are looking for movers in Atlanta, Washington movers, movers in Charlotte, movers in Raleigh, NC, or a mover in any other city, contact us and get a free, no obligation moving quote.
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We are commited to providing excellent overall moving experience to our customers. We have highly knowledgeable moving consultants to answer all your questions before your move; dispatchers that are available on your move day; and in case something goes wrong, we will always be here to address any issues that may have appeared. |
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CALL 919.521.8300, OR FREE ONLINE QUOTE
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We have used Milestone before and had no problems with our first experience with them, so we thought, hey let's use them again! Our intuition and past experience was spot on. This last move was an easy and quick one, but Milestone did a great job working hard the entire 3 hours it took and all of our personal belongings arrived at the new residence in excellent condition. We couldn't be more pleased with the company. Definitely will recommend and use them again! |
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The 2 guys who moved my furniture were great - Quail and Anthony. They were fast and professional and very courteous. They really went above and beyond, moving my stuff on a cold rainy day that made everything more difficult. They could not have been nicer - thank you! quotes |
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The contracted move was to relocate my elderly mother from her North Carolina home to a new retirement community near my home in the Charleston, SC area. Richard Gordon was extremely professional with my requirements, accurate with his cost estimate, very accommodating to our schedule and kept in close communication. The two movers were extraordinary in their professionalism, courtesy, efficiency and care of my mother's possessions. Both loading and unloading were done very well. For future moving needs I would definitely use Milestone Relocation Services again and recommend them highly. quotes |
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Milestone Relocation Services did a terrific job -- I look forward to using them again the end of this year. They were prompt, efficient and kind. The crew was quick and made sure all of my furniture was wrapped and remained undamaged during the move. In addition to this they were very accurate with logging the time and moved at such a quick pace. Great ! Awesome ! Fantastic ! 5 Star ! ! quotes |
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First time hiring a moving company, moving several large furniture items from my mother's home into two separate storage spaces. Price was competitive compared to other estimates and the only company that could guarantee pickup & delivery in short turnaround time required. Even with truck issues, crew arrived on time, were courteous, professional, worked fast, and were expert packers. Packed and delivered furniture to two locations within minimum time and did an awesome job all around. I would recommend to a friend and will use again if I need moving services. quotes |
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Company moved us to new location in less than two hours (nearby). We had three bedrooms and appliances. Movers even took hanging clothes. They installed our washer and dryer, hooked up TV's, and put beds together for us. They were fast, friendly, and were very careful of delicate items such as antique furniture and electronics. We would definitely use their services again. quotes |
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We just moved from Raleigh to the Charlotte area and we called Milestone to help. They were very courteous, efficient and careful with our belongings. I could not ask for a better experience! I would recommend them to anyone who is needing help with a move. None of our stuff was damaged during the move and it was all handled as though it was there own belongings.quotes |
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I called every moving company around and no one was as helpful as Milestone Relocation. The ability to give me a quote and they were able to fit in a time for me to move into my apartment as quick as possible. I highly recommend Milestone Relocation! quotes |
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My daughter and I were very pleased with your services! You held true to your promise...prompt, ready to work, reliable, qualified and friendly. Quail and Tony represented your company very well. I would recommend you and would be happy to use your services again. quotes |
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The guys were great, very comforting that they have as much experience as they do. I would definitely recommend them again to friends. quotes |
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Jim, Please pass along my comments to the appropriate parties. I was completely satisfied with my moving experience. The moving crew was courteous, efficient, and took very good care of my furnishings. I would definitely use Milestone again. Kudos and my thanks to the moving crew! quotes |
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My name is Sylvia and I just recently relocated after selling my house. I selected the moving company Milestone to assist me. Milestone in return went beyond assisting me. They showed ready to work. I had been in my house for 9 years so as you can only image I had a lot of items to move. The moving guys conducted the move in a professional and timely matter. I greatly appreciate the outstanding and hard working job that Milestone moving company did for me. I would recommend over and over if to anyone who is trying or thinking of moving. Also, if I move again I will be using milestone. I would like to take this time to thank you for the outstanding job you guys did. You made my move less stressful. quotes |
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The guys at Milestone were good at their jobs. They scouted the place before the move and then had a plan for getting it together. They were timely and kept everything organized. Well priced, too. quotes |
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Would you please forward this on to the appropriate person/people... Just wanted to take to the time to commend Milestone Relocation for an excellent job with our home move this past Sunday. From our initial contact for a cost estimate, to reserving the move, Edison was very helpful & knowledgeable. He patiently answered all my many questions and was friendly and accommodating. Also, our movers Jonathan & Shaquille (from Raleigh) were very nice, careful, considerate, and strong! They were hard working and made our move look easy, which I am sure it was not. All three of the mentioned employees we had interaction with were a super representation of Milestone Relocation. Many thanks for making a stressful situation like a home move run smoothly. We appreciate the great service! quotes |
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Very professional service. Items were moved quickly and efficiently with no damage. The movers were very helpful and respectful. quotes |
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I really wanted to tell these guys to slow down, They had me moved in so quick, my head is still swimming and how amazing they were, Shawn, Chade and Charles were perfection! Nothing damaged, everything moved in! I will definitely use them again when we move in our house next year. You guys were awesome and professional. God Bless! quotes |
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Best movers in Raleigh - look no further! Fast and efficient with great personality movers, no damages, no hidden fees. The way moving should be, and it was as stress free and smooth as moving can get. quotes |
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SO PLEASED! Affordable, quality service that made our move a far more pleasant experience! The movers were professional, considerate and friendly -- not to mention speedy! We will definitely go through Milestone again, as well as recommend. :-) Thank you! quotes |
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Two guys showed up and worked hard non stop from start to finish. Not a loafer in the bunch. These are true professionals. quotes |
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I just wanted to say thank you for sending me two of the greatest guys for my move, Ben and Aidan they were the best!!! |
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Guys showed up with 4 men rather than the 2 I was quoted for and finished the job an hour earlier than estimated! Still charged the original quote for 2 guys. Furniture was undamaged as were the walls in both locations. Very nice, personable workers who took precautions with my things and got the job done quickly. What more can I ask for? quotes |
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My husband and I were super impressed with Rudy and his team, other 2 movers assigned to our move. They were fast and efficient, considering they had to deal with several flights of stairs at our old house. We also had quite a bit of heavy furniture, which we wouldn't have been able to move ourselves. We were charged exactly what we were told on the phone - no additional charges, surcharges or other unexpected fees. All in all, we were completely satisfied with the level of service and overall experience with Milestone Relocation. quotes |
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The service was great and the movers were extremely helpful and careful with our belongings. I would definitely use them again! quotes |
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Benny, Steve, and James were so helpful and efficient. They were scheduled to arrive between 9:00 and 10:00, and the move started at 9:00 on the dot. The move was handled promptly and professionally and the team worked hard to get the job done on time--even with an extra stop along the way. All of our items were handled with care, and the pricing was fair and affordable. I will use Milestone again in the future and recommend them to my friends. Thanks again for making the moving process less stressful! quotes |
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Hi, Jim. Just wanted to thank you again for helping me out of a really lousy situation yesterday. When your crew showed up, Benny, Steve, and Shawn were able to help me finish loading the truck and get everything unloaded at the new place in 3 hours! They worked hard, consistent, and with such positive attitudes--no complaining about the heat, stairs, etc, just joking, happy attitudes. I was so impressed that Shawn would welcome his son into the world just a few short hours before. After a sleepless night, he showed up and worked hard. You have some fantastic employees and I really appreciate the extent you went to to help me move yesterday on such short notice.
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Milestone relocation solutions helped me move this past Sunday and they were great. I had two guys and they were awesome, everything was moved in a timely manner, they were professional and they took good care of my stuff. The price was pretty great, better than other places I called. I'd recommend them to anyone!! quotes |
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The move went great! It was extremely hot out and the guys worked right through it! Very affordable with trustworthy employees. Definitely recommend to friends. quotes |
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Punctual, cordial, careful and affordable. What more can you ask for? quotes |
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We were thoroughly impressed with our experience with Milestone Relocation Solutions. They were on-time, friendly, and efficient. They made our move so much easier. quotes |
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The move went very smoothly. Only took 3 hours and they were very professional! Recommending to my friends. quotes |
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Milestone Relocation did a great job moving us. Our movers, James and Ben, were respectful and professional, and I felt that we could trust them with our move. We had a large amount of furniture and boxed items, and they were careful with all of our belongings. They were also wary of our walls and did not scratch them at all. I plan on hiring Milestone Relocation for our next move and highly recommend them for those shopping for movers. quotes |
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It was a very positive experience using Milestone Relocation Solutions. Everyone was timely and friendly. It was a hot day and yet everyone worked hard. All my items were handled with care and moved to my new home in great shape. It took a lot of stress out of the moving process. quotes |
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My daughter referred me to Milestone b/c she had them scheduled for an upcoming move. I called and got a quote and was very pleased with the service and the price. We were extremely satisfied with the service and will definitely be keeping their information for any future moves! quotes |
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We recently contacted Milestone to move some very heavy pieces of furniture from an apt to our home. Mike and Booby were very professional and careful! Mike called the night before to confirm locations and times. They were on time, polite and very careful with our belongings. We will use them again for any future moves. Thanks again, Mike and Bobby, for handling our move! quotes |
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Milestone Relocation Solutions
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160 Mine Lake Ct Ste 200 Raleigh, NC 27615 |
Phone: 919.521.8300 Fax: 855.845.1530 |
www.MilestoneRelocation.com/raleigh Email: info@milestonerelocation.com |
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