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Questions to Ask Your Movers

You are about to move. You probably are excited about moving to a new place. You are also about to go through one of the most stressful experiences in your life: actual moving process.

You are going to entrust people whom you have never met with all of your personal belongings. How crazy is it?! Although it may sound scary, hiring a moving company instead of moving yourself is a smart choice. If you find the right movers, they actually may be able to take most of the stress associated with moving away from your shoulders.

There are no stupid questions: I bet you heard this numerous times from your teachers or professors. And this is not the time to be shy: these are the questions you have to ask the moving company you are planning on contracting to move you:

  • Are your movers licensed?
  • Are they insured?
  • Does your moving company charge by the piece, by hour, or give flat rates? (Hourly rate is the most common pricing structure for local moves; make sure they are real professionals and will work 60 minutes an hour with no unnecessary breaks. Flat rates, where allowed by state laws, work better for small moves. Make sure you provide a complete item list if you want a flat moving rate)
  • Do they have a minimum of hours? (Most of the movers will have a minimum which will range between 2 to 4 hours)
  • How do they charge after minimum hours: in 10, 15, 30 minute increments? In full-hour blocks? (15 minute increments is what you should be looking for)
  • Are there extra charges for large item moving, such as piano, TV sets, pools, spas? (It is pretty common to charge extra for unusual items)
  • When does the time start: when your mover leaves their facility, or just when they arrive at your location? (Look for a mover who charges from the time they start working at your place)
  • What additional charges there are? Do they charge for packing supplies? Gas? Arrival/destination charge?
  • Are moving rates higher on weekends and early/late in the day?
  • Is there a deposit required to secure a moving date and time?
  • What payment types does your moving company accept? (Credit cards, cash, money orders, checks, cashier's checks?)
  • Do they have their own movers, or hire day labor? (Avoid moving companies that use day labor!)
  • What training do they undergo?
  • Are your items insured during the move? What is the insurance coverage?
  • What is the cancellation and rescheduling policy? (You should always be able to reschedule or cancel within 72 hours, preferably 48 or 24. There should be no cancellation or rescheduling fees of any sort)
  • Who will be your contact person on the day of the move?
  • Does your mover have any moving advice to make the whole process easier and smoother?
  • Can they provide moving references?

All these questions should help you get familiar with moving companies' policies and give you an idea of what to expect on the move day. Also, it should help to eliminate shady movers from your potential mover list and contribute to your moving success.

Go Back

  • Milestone Relocation Announces $199 Moving Special

    $199 Moving Special

    $199 Moving Special includes 2 professional movers with a moving truck, all the professional equipment and labor for up to 2 hours.

  • Milestone Is to Create 40-90 Jobs in 2011

    Milestone Is to Create 40-90 Jobs in 2011

    January 04, 2011 -- Milestone Relocation Solutions, a national household goods moving company, announced today of its plans to hire between 20 and 30 new crews in the states of Florida, Georgia and Washington DC in 2011.

  • Milestone Relocation Solutions Launches a New Website

    Milestone Is to Create 40-90 Jobs in 2011

    February 02, 2011 – Milestone Relocation Solutions™, a national household goods moving company, launches a new updated website, which is easier to navigate and allows moving customers to find relevant information quicker and easier.

  • Get $50 Back Once the Move Is Completed

    Get $50 Back Once the Move Is Completed

    Once your move is completed and you are fully satisfied with our service, make sure you receive your $50 back!

We are commited to providing excellent overall moving experience to our customers. We have highly knowledgeable moving consultants to answer all your questions before your move; dispatchers that are available on your move day; and in case something goes wrong, we will always be here to address any issues that may have appeared.

GET YOUR FREE
QUOTE NOW!

CALL 888.650.1846, OR FREE ONLINE QUOTE

Customer Testimonials Face

I have been meaning to write to you ever since I moved a month ago, though things have been kind of crazy. What I wanted to tell you is what a fantastic job Rudy Gonzalez and his team did for me. What they did for me was really heroic, and almost impossible. I think they must've worked in 36 hours on my move, and only a third of that in transit. I don't know when they got any sleep. quotes

Susan Solomon

Pittsburgh Movers
Milestone Relocation Solutions
Pittsburgh Movers

USDOT: 1975023 MC: 698596

Phone: 888.650.1846

Fax: 855.845.1530

www.MilestoneRelocation.com/pittsburgh

Email: info@milestonerelocation.com

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