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Small Moves

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LEARN WHAT WE DO - AND HOW YOU CAN HELP - TO KEEP YOU AND OUR MOVERS SAFE DURING COVID-19 PANDEMIC


How to Choose a Moving Company and Not Regret Later

I am quite sure you don't want to sleep on a ripped mattress with a scratched headboard, or watch your brand new LCD with half of the screen broken at the end of your relocation. Also, missing your grandmother's jewelry or some valuable pictures by the time your movers are gone doesn't exactly fit your plans. And, finally, having to negotiate till the morning to get your prescription medicine back in return of a cash payment twice as high as quoted before your move is never good for your blood pressure and overall well-being.

All this can be avoided by following couple very simple steps. All it takes is to spend more than two minutes of your time before choosing your mover. Did you buy your furniture after three minutes of consideration? If not, why would you choose to risk with all of your property by hiring a moving company which might use day labor, yet sounds very promising on the phone?

Below you will find several tips on how to choose your mover responsibly and not to fall for a moving company that will tear down your house and make you regret you decided to move in the first place.

  • First impression still counts: this is a very basic and straight forward advice, but do not go with a mover that sounds rude on the phone. After all, chances are you will have to spend most of the day, if not all day, with him, and you have to feel comfortable. Moving is stressful enough already, and there is no need to complicate your life even more by dealing with a rude and impatient crew, especially when there are lots of better options out there.
  • Make sure all your questions are answered with patience and depth level you want: as you probably heard countless times from your professors in a college, there are no stupid questions. Make sure every of them are responded to in a polite and informative manner. This is a good indicator not only of your mover's expertise, but also gives an idea on their way of dealing with the customers.
  • Get three to four moving quotes: talk to 3 -4 moving companies before making a decision. Do not overdo it talking to every mover in town, but also do not hire your movers without having 3 or 4 estimates. 3/4 is a good number to make an informed decision.
  • Do not fall for the lowest price: this will sound very banal, but if something sounds too good to be true, it is! There might be additional charges, the level of moving services might be off - there can be many reasons for a low price. Remember: as with any good or service, there are different fixed and variable costs associated with maintaining a good level of service and customer satisfaction, and do not expect to receive a top notch service for pennies. After all, you get what you pay for.
  • Choose a moving company with a price which falls between the highest and lowest ones: this way, you will not be overpaying, but also can expect good level of moving service.
  • Avoid movers on Craigslist: although Craigslist is a very informative and helpful resource, if possible, stay away from people who advertise their moving service there. I find many people who have been fired from reputable moving companies advertising on Craigslist, and believe me, you do not want them in your house.
  • A website can be a very good indicator of whom you are dealing with: the website has to be informative, good looking and professional, with good wording and to answer most of your questions without even speaking to a representative. A rule of thumb is that if a "company" does not maintain a proper website at this age and time, they do not take their business, and most likely, their customers as well, seriously.
  • Make sure you compare apples to apples: there are different pricing structures out there. In most states, it is illegal to offer a flat rate for local moves. If you get one, make sure they outline every single charge, or get a contract (or an email) stating all the charges, surcharges, fees and taxes. Same thing with the hourly rate: lowest hourly rate does not mean the lowest price at the end of the move. Make sure you understand your mover's policy on packing supplies (such as shrink wrap and blankets to protect your furniture), gas and fuel surcharges, and overtime rates. Also, keep in mind that your moving cost can be higher with a mover who charges $50/hr but is much slower than a company that charges $80/hr but is much more experienced and works faster and more efficiently.

In conclusion, simply use your common sense. Do not use the cheapest moving company. In this case, you might be better off just renting a moving truck and doing it yourself. Make sure you feel comfortable with the person you talk to. And if you use your common sense, are well prepared for your moving day and stay positive, chances are your moving experience will be much brighter than you could have expected.

Milestone Relocation Solutions is a trusted moving company serving all major cities in the US. If you are looking for movers in Atlanta, Washington movers, movers in Charlotte, movers in Raleigh, NC, or a mover in any other city, contact us and get a free, no obligation moving quote.

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  • COVID-19 Safety Measures

    COVID-19

    Safety and health of you and our staff is our top priority, and we take it extremely seriously. We follow CDC COVID-19 guidelines to the best of our ability. Help us keep you and our staff healthy.

  • Milestone Is to Create 40-90 Jobs in 2011

    Milestone Is to Create 40-90 Jobs in 2011

    January 04, 2011 -- Milestone Relocation Solutions, a national household goods moving company, announced today of its plans to hire between 20 and 30 new crews in the states of Florida, Georgia and Washington DC in 2011.

We are commited to providing excellent overall moving experience to our customers. We have highly knowledgeable moving consultants to answer all your questions before your move; dispatchers that are available on your move day; and in case something goes wrong, we will always be here to address any issues that may have appeared.

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Customer Testimonials Face

I must say that this is the best encounter that I have ever had with a moving company! They were very professional, efficient, courteous and of course on time. I have no complaints. They actually finished an hour early. They ensured that all of my items were neatly loaded and unloaded on and off the truck and ensured that every item was placed securely in my new location. quotes

Almecial

Customer Testimonials Face

My family and I used this company for a move a few days before Christmas. The crew, Martin and John, were wonderful. They were polite, communicated with us to tell us when they would be there, etc.  When we got to the storage unit, they were pleasant to work with and accommodated my husband's wishes about how and where to place certain items.
The crew worked quickly and therefore kept our cost down. We will certainly use this company again and highly recommend them. quotes

Anne F.

Customer Testimonials Face

I had to move my stuff out of a shared house quick and in a hurry because of a crappy situation. I called on a Thursday to book a move for that Sunday. The person I talked to suggested Monday because it was cheaper, so we set it up for Monday. I asked about the $199 2 hour move because I only had one bedroom and a living room to move. The guy on the phone told me the movers would disassemble and wrap everything. We scheduled a move between 8 and 9 am. The movers were great. They had to climb lots of stairs to move stuff from my third floor bedroom. They moved all my things into a storage unit 10 minutes away and they packed the storage unit so well, I still have room for more things in there. They went slightly over the 2 hours, but didn't charge me the ridiculous extra $149 for another hour. They did an amazing job and I would definitely use them again. quotes

Heather D.

Customer Testimonials Face

Moving just a few blocks doesn't seem like much, but it is as much work as moving across the country. Milestone's movers were there and emptied my apartment in a careful and fast manner. Unloading into my new place took only minutes; I took advantage of their special, and am so happy I did. Would highly recommend them for anyone moving. quotes

Linda H.

Customer Testimonials Face

Milestone helped me with a move at the end of September and yet again they did a fantastic job! I've been a repeat customer of theirs over the years because of the professional, friendly and reliable service I always receive from them. They are on time, efficient, careful with the items they move and very reliable!!! They are professionals in every sense of the word! I would use them again! Thank you Milestone!!! quotes

Laverne L

Customer Testimonials Face

The three movers were professional, strong and hard working. I was their second move of the day and they were to arrive between 2 and 4, they contacted me at 3 to let me know that they would be there at 4 and they were. They worked the whole time and were very fair about charging for the time, no games were played. I would not hesitate to recommend these guys to anyone. Awesome job! quotes

Tracy D

Customer Testimonials Face

My move was only a short distance, going from a house to an apartment. The main area of concern for me was the heavy boxes of books to be moved to my second floor apartment. The movers did it in a very efficient manner and I was pleased with their service. Although the move took longer than the estimated 2 hours, it was definitely worth my money. quotes

Sela C

Customer Testimonials Face

I would hire this company again. The moving price was affordable. The movers were prompt in moving and delivering my furniture and damaged nothing in the process. The movers were professional and very experienced in disassembling and reassembling my furniture. quotes

Yodit Kidane

Customer Testimonials Face

This was my first experience in using a mover and I am happy to say that Milestone made it a very pleasant experience. The moving consultant was professional and helpful. The movers were very efficient and accommodating. They moved me in less than four hours (which included driving time). I would definitely consider Milestone in the future and would recommend them to others. quotes

Peter L

Customer Testimonials Face

We just needed to move big items from one bedroom apartment to a new apartment a mile down the road so we used the $199 small move special. Price included 2 hours of moving and the two guys were very efficient and finished in 1.5 hours. They were very nice and professional. quotes

Kabrina M

Customer Testimonials Face

The guys were very courteous and extremely careful with all of our things. They moved everything with no damage and made sure everything was put together when they left. I will definitely use them again. quotes

David Levin

Customer Testimonials Face

It's my second successful move with this company. Like last time, movers were amazing. Price was right too, considering the work that was done. Thank you again! quotes

Jessica Stuff

Customer Testimonials Face

Hi Jim,

Thank you for the excellent service in making our move as easy as possible. I am impressed by your company's good communication and customer service. Also, please know that the crew you sent was fantastic. Steve (the leader), Derrick and Donald were friendly, professional, and very efficient. Please take good care of them, as they are wonderful ambassadors for Milestone.

By all means, please feel free to include me as a reference for your company. If all your crews are as good as Steve and his guys, then I am confident to endorse Milestone. I will advertise Milestone to any friends of mine looking for a mover. And rest assured, the next time I move, I will call Milestone again.

Best regards to you and the rest. quotes

Beau J.

Customer Testimonials Face

Absolutely wonderful company. They delivered on what they promised. There were no surprises on the cost, all details were relayed accurately. The movers were very professional, friendly, and worked efficiently. I would most definitely use them again in the future! I will also recommend them to my family and friends. quotes

Deepika Gupta

Customer Testimonials Face

I just wanted to say thanks again! The gentlemen that facilitated the move did an excellent job. It is rare as a consumer to receive such superb service. Although, I did thank them personally, please convey the message again! quotes

Cawan L Jenkins

Customer Testimonials Face

I had a small move from apartment to home and it went excellently. The two movers sent were great. They were fast, organized and completely professional. I would definitely recommend. quotes

Vivek B.

Customer Testimonials Face

I just moved today and had to submit this review.Dave and Jamil were the best! I am extremely pleased and grateful to them and Milestone Relocation Solutions for such a pleasant, professional and inexpensive move! They were just phenomenal. If I decide to move again I will definitely request them again and I would recommend the company to family and friends. Thank you again for making my move absolutely hassle free! quotes

Susan M.

Customer Testimonials Face

Milestone Relocation did an amazing job with my move last week. Move took under 3 hours and I haven't found any damages nor scratches on my walls or furniture. Price doesn't bite either - as a matter of fact, they have a really straight forward and no surprise price structure.

I will be recommending Milestone Relocation to my friends and relatives whenever they need speedy and friendly moving help.

Many thanks! quotes

Allie T.

Customer Testimonials Face

I used these guys for my recent move. It was a huge move, 5 people and 2 fully loaded trucks. Although I wasn't moving far, the volume alone made it a very complicated move. I wasn't too eager for a moving day to come.

Josh, Tom and Alex arrived on time, at 9am, which falls within 8-10am slot I reserved. They came fully prepared: the truck was loaded with blankets, wrap, dollies and other supplies and tools.

Everything was properly wrapped, my furniture was disassembled quite efficiently. When I saw them load the truck, I realized I was worrying for no reason: these guys were more than capable to handle my move professionally!

I am extremely satisfied with the services provided by Milestone Relocation Solutions, and couldn't be happier I trusted these guys with my move. Great price, excellent service, friendly office staff. What more can you ask for? quotes

Nicole J.

Customer Testimonials Face

Jim, the guys you sent to move my furniture were great. They were polite, progressional, and concerned about the care of my items. GREAT JOB!! quotes

Heidi B.

Customer Testimonials Face

Richard,
I just wanted to drop you a line to let you know that the move went excellently. The two movers you sent were great. They were fast, organized and completely professional. I would definitely recommend them to anyone who asks.
Thanks again,
Al quotes

Al D.

Customer Testimonials Face

Richard,
Just wanted to thank you for a smooth move yesterday. The guys were great & very accomodating.
Thanks,
Joann quotes

Joan D.

Customer Testimonials Face

My daughter needed to move for the 4th time in less than 15 months. I called milestone and was very happy to watch while the two man crew carried everything from the 3rd floor to the truck--no elevator. They had everything loaded promptly and unloaded even faster--the new apartment had an elevator. I was very satisfied and would use them for the next move. Thank you! Julie. quotes

Julie Jacobs

Customer Testimonials Face

Moving is not easy and god help if the movers are rude or just unprofessional . I chose this company coz they provided me with the best rate and the day and time i wanted ...My whole moving was just awesome. Frank enough; there was no tension or hassle throughout my entire move.The crew was polite, very quick in their work, and they were very careful with my stuff ..the employees were the nicest movers I've met. quotes

Poonam G.

Customer Testimonials Face

I requested same crew that moved me last time since I was really satisfied with the work Mike and Tommy did. However, I had to settle for John and Randy instead, but as it turned out, that made no difference. The move went as good as my previous one. I thought perhaps the first time I got lucky, but my second moving experience with Milestone proved they have really good crews. No matter what crew is assigned to your job, seems like one team will nail it down better than the other. THANK YOU. quotes

Paul Schmidt

Pittsburgh Movers
Milestone Relocation Solutions
Pittsburgh Movers

USDOT: 1975023 MC: 698596 A-8920728

Phone: 888.650.1846

Fax: 855.845.1530

www.MilestoneRelocation.com/pittsburgh

Email: info@milestonerelocation.com

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