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Questions to Ask Your Movers
You are about to move. You probably are excited about moving to a new place. You are also about to go through one of the most stressful experiences in your life: actual moving process.
You are going to entrust people whom you have never met with all of your personal belongings. How crazy is it?! Although it may sound scary, hiring a moving company instead of moving yourself is a smart choice. If you find the right movers, they actually may be able to take most of the stress associated with moving away from your shoulders.
There are no stupid questions: I bet you heard this numerous times from your teachers or professors. And this is not the time to be shy: these are the questions you have to ask the moving company you are planning on contracting to move you:
- Are your movers licensed?
- Are they insured?
- Does your moving company charge by the piece, by hour, or give flat rates? (Hourly rate is the most common pricing structure for local moves; make sure they are real professionals and will work 60 minutes an hour with no unnecessary breaks. Flat rates, where allowed by state laws, work better for small moves. Make sure you provide a complete item list if you want a flat moving rate)
- Do they have a minimum of hours? (Most of the movers will have a minimum which will range between 2 to 4 hours)
- How do they charge after minimum hours: in 10, 15, 30 minute increments? In full-hour blocks? (15 minute increments is what you should be looking for)
- Are there extra charges for large item moving, such as piano, TV sets, pools, spas? (It is pretty common to charge extra for unusual items)
- When does the time start: when your mover leaves their facility, or just when they arrive at your location? (Look for a mover who charges from the time they start working at your place)
- What additional charges there are? Do they charge for packing supplies? Gas? Arrival/destination charge?
- Are moving rates higher on weekends and early/late in the day?
- Is there a deposit required to secure a moving date and time?
- What payment types does your moving company accept? (Credit cards, cash, money orders, checks, cashier's checks?)
- Do they have their own movers, or hire day labor? (Avoid moving companies that use day labor!)
- What training do they undergo?
- Are your items insured during the move? What is the insurance coverage?
- What is the cancellation and rescheduling policy? (You should always be able to reschedule or cancel within 72 hours, preferably 48 or 24. There should be no cancellation or rescheduling fees of any sort)
- Who will be your contact person on the day of the move?
- Does your mover have any moving advice to make the whole process easier and smoother?
- Can they provide moving references?
All these questions should help you get familiar with moving companies' policies and give you an idea of what to expect on the move day. Also, it should help to eliminate shady movers from your potential mover list and contribute to your moving success.
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We are commited to providing excellent overall moving experience to our customers. We have highly knowledgeable moving consultants to answer all your questions before your move; dispatchers that are available on your move day; and in case something goes wrong, we will always be here to address any issues that may have appeared. |
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Movers were professional and kind. They protected boxes marked fragile and wrapped large furniture. Overall they handled all my items with care. Richard Gordon was accurate with my cost and communicated well with me. I will use them again if needed. Several large pieces of furniture were placed where I needed them. Nothing was broken or harmed. quotes |
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Milestone Relocation Solutions were fantastic!!! They were quick, efficient and kind! The pace was fast! They made sure that all items / furniture were wrapped so there would be no damages! I look forward using the in the future. Very fair priced and so fast! GREAT! Fantastic - Efficient! quotes |
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Customer service was knowledgeable and friendly. Perfect move from a three story house with very heavy furniture. Guys arrived on time and ready to go. They worked diligently, constantly moving. Absolutely No hidden fees. The price I was quoted was the price I paid. Everything was handled with care. Would definitely use them again and refer them to anyone needing help moving! quotes |
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What a great company and service team. I stumbled across them searching for movers. I've used them 4 times so far for moving. One of my moves were sudden and they were able to fit me right in with no problems. I would refer them to anyone. One of the best moving experience I've had in a log time. From the office staff to the actual movers, all presented great customer service. quotes |
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My boyfriend and I needed some help moving at the last minute. I contacted Milestone and they gave me all of the details. Once they arrived, they loaded our items in less than 30 minutes. I was impressed by their work performance. They were able to get us moved under the two hour mark. They were very professional every step of the way. I would recommend them to anyone. quotes |
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Milestone did a great job at helping my wife and I with our local move. The move was from an apartment building to a house. They arrived early and were quick with moving everything. They protected the furniture well and were professional. I would use them again in a heartbeat. I have already recommended them to my friends quotes |
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I just wanted to take a minute to thank you and your company for the awesome job your guys did today. We never could have moved my son's things down four flights of stairs alone. Your guys were pro's at it. They were very courteous and professional. They worked very hard and it was a pleasure to have them. They set a fine example for your company and I will recommend them to anyone that I know that needs a moving company. quotes |
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I appreciated the professionalism, prompt follow-up, flexibility, attention to detail and mostly the integrity of Milestone Relocation Services. On top of this, they are competitively priced. I have used them more than once and have referred them to friends who in turn, have used their services. Give them a try if you are looking for a mover to provide you peace of mind without breaking your pockets, Milestone will deliver! quotes |
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Very well done! Very nice guys and very helpful! Thank you very much! quotes |
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Jim, |
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Kudos for the job well done: on time, careful, efficient and affordable. Office assistance was top notch as well. Overall, very impressed! quotes |
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The two gentlemen that moved us could not have been better. They were professional, on time, courteous, thoughtful and extra careful. I had expectations and they exceeded my expectations. They knew exactly what they were doing and their expertise showed. At the end of the day I hugged them good-bye. Definitely use this company when considering your next move. They make it simple and easy which is exactly what you need at moving time. quotes |
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The guys at Milestone were good at their jobs. They scouted the place before the move and then had a plan for getting it together. They were timely and kept everything organized. Well priced, too. quotes |
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I just wanted to say thanks again! The gentlemen that facilitated the move did an excellent job. It is rare as a consumer to receive such superb service. Although, I did thank them personally, please convey the message again! quotes |
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Milestone Relocation Solutions
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9550 W Wingfoot Rd Houston, TX 77041 |
Phone: 713.533.8976 Fax: 855.845.1530 |
www.MilestoneRelocation.com/houston Email: info@milestonerelocation.com |
IN THE NEWS |
MOVING RESOURCESHow to Choose a Moving Company and Not Regret Later |
CHOOSE YOUR LOCATION |
LONG DISTANCE MOVES |
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