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How to Choose a Moving Company and Not Regret Later

I am quite sure you don't want to sleep on a ripped mattress with a scratched headboard, or watch your brand new LCD with half of the screen broken at the end of your relocation. Also, missing your grandmother's jewelry or some valuable pictures by the time your movers are gone doesn't exactly fit your plans. And, finally, having to negotiate till the morning to get your prescription medicine back in return of a cash payment twice as high as quoted before your move is never good for your blood pressure and overall well-being.

All this can be avoided by following couple very simple steps. All it takes is to spend more than two minutes of your time before choosing your mover. Did you buy your furniture after three minutes of consideration? If not, why would you choose to risk with all of your property by hiring a moving company which might use day labor, yet sounds very promising on the phone?

Below you will find several tips on how to choose your mover responsibly and not to fall for a moving company that will tear down your house and make you regret you decided to move in the first place.

  • First impression still counts: this is a very basic and straight forward advice, but do not go with a mover that sounds rude on the phone. After all, chances are you will have to spend most of the day, if not all day, with him, and you have to feel comfortable. Moving is stressful enough already, and there is no need to complicate your life even more by dealing with a rude and impatient crew, especially when there are lots of better options out there.
  • Make sure all your questions are answered with patience and depth level you want: as you probably heard countless times from your professors in a college, there are no stupid questions. Make sure every of them are responded to in a polite and informative manner. This is a good indicator not only of your mover's expertise, but also gives an idea on their way of dealing with the customers.
  • Get three to four moving quotes: talk to 3 -4 moving companies before making a decision. Do not overdo it talking to every mover in town, but also do not hire your movers without having 3 or 4 estimates. 3/4 is a good number to make an informed decision.
  • Do not fall for the lowest price: this will sound very banal, but if something sounds too good to be true, it is! There might be additional charges, the level of moving services might be off - there can be many reasons for a low price. Remember: as with any good or service, there are different fixed and variable costs associated with maintaining a good level of service and customer satisfaction, and do not expect to receive a top notch service for pennies. After all, you get what you pay for.
  • Choose a moving company with a price which falls between the highest and lowest ones: this way, you will not be overpaying, but also can expect good level of moving service.
  • Avoid movers on Craigslist: although Craigslist is a very informative and helpful resource, if possible, stay away from people who advertise their moving service there. I find many people who have been fired from reputable moving companies advertising on Craigslist, and believe me, you do not want them in your house.
  • A website can be a very good indicator of whom you are dealing with: the website has to be informative, good looking and professional, with good wording and to answer most of your questions without even speaking to a representative. A rule of thumb is that if a "company" does not maintain a proper website at this age and time, they do not take their business, and most likely, their customers as well, seriously.
  • Make sure you compare apples to apples: there are different pricing structures out there. In most states, it is illegal to offer a flat rate for local moves. If you get one, make sure they outline every single charge, or get a contract (or an email) stating all the charges, surcharges, fees and taxes. Same thing with the hourly rate: lowest hourly rate does not mean the lowest price at the end of the move. Make sure you understand your mover's policy on packing supplies (such as shrink wrap and blankets to protect your furniture), gas and fuel surcharges, and overtime rates. Also, keep in mind that your moving cost can be higher with a mover who charges $50/hr but is much slower than a company that charges $80/hr but is much more experienced and works faster and more efficiently.

In conclusion, simply use your common sense. Do not use the cheapest moving company. In this case, you might be better off just renting a moving truck and doing it yourself. Make sure you feel comfortable with the person you talk to. And if you use your common sense, are well prepared for your moving day and stay positive, chances are your moving experience will be much brighter than you could have expected.

Milestone Relocation Solutions is a trusted moving company serving all major cities in the US. If you are looking for movers in Atlanta, Washington movers, movers in Charlotte, movers in Raleigh, NC, or a mover in any other city, contact us and get a free, no obligation moving quote.

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  • Milestone Is to Create 40-90 Jobs in 2011

    Milestone Is to Create 40-90 Jobs in 2011

    January 04, 2011 -- Milestone Relocation Solutions, a national household goods moving company, announced today of its plans to hire between 20 and 30 new crews in the states of Florida, Georgia and Washington DC in 2011.

  • Milestone Relocation Solutions Launches a New Website

    Milestone Is to Create 40-90 Jobs in 2011

    February 02, 2011 – Milestone Relocation Solutions™, a national household goods moving company, launches a new updated website, which is easier to navigate and allows moving customers to find relevant information quicker and easier.

We are commited to providing excellent overall moving experience to our customers. We have highly knowledgeable moving consultants to answer all your questions before your move; dispatchers that are available on your move day; and in case something goes wrong, we will always be here to address any issues that may have appeared.

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Customer Testimonials Face

I only had a small budget to allow me to move from my two bedroom apartment to my storage unit, there were 3 guys they really helped me out. They were on time, quick and got the job done. I would use them if you are on a very tight budget. They were very friendly and respectable guys. I used them with moving from a two bedroom apartment to a storage unit not far from where the apartment was, it took about 2.5 hours in total. quotes

Anne M.

Customer Testimonials Face

These guys are great - they were courteous, on time, professional, and very good at what they do!
Moving can be a very stressful time but these guys help ease the burden and pain of moving. We were done under the originally scheduled time, and they even helped put together my furniture for me! quotes

Adam

Customer Testimonials Face

Consultant by the name of Richard was nice and informative. The move went well. I had no issues. I would use them again. Move was done within 2 hours. Drivers went over and beyond to help me move items that we're not packed. This was one of the easiest moves I have had thanks to the drivers. They were very nice as well. All in all the service was great. They got the job done. It was what I needed. I appreciate the helpfulness of Richard and the movers. quotes

Arvion I.

Customer Testimonials Face

Our move went very well. We were very worried because our leather furniture on the terrace level was larger and wider than the exit door. We thought the leather might get ripped. Anyway, the movers took extra care to wrap with blankets and shrink wrap and all went fine...I'd use them again quotes

Jim Z.

Customer Testimonials Face

I was greatly impressed with the management professional level when I placed my Order. I was given a quote price which was fair to me. The Move was so smooth and the staff were very cooperative and supportive. Punctual and highly trained. The move was successfully completed within timeframe. I surely would recommend Milestone Relocation Services to my friends and acquaintees. Good Job! quotes

Fayeq S.

Customer Testimonials Face

I was very pleased with my moving experience with Milestone. Quite frankly I was shocked when I called over Ten moving companies in Atlanta for quotes..... Wow EXPENSIVE to move less than 30 miles.... Most companies in Atlanta wanted over $700 to move my belongings. Milestone was very affordable and great customer service from Ron throughout the process. I would recommend Milestone to anyone. quotes

Felicia F

Customer Testimonials Face

My short move to my first home was a definite milestone for me, and Milestone Relocation handled everything from beginning to end in a very friendly and professional manner. From the first phone call to schedule, from communications with the movers on my special day...everything was great! No surprises, no stress! I would recommend this service to anyone! quotes

Kim F

Customer Testimonials Face

Definitely happy that I decided to use Milestone. The initial assessment that was done with Richard Gordon was great; he was very polite and thorough in explaining the process and costs. The movers arrived within the expected timeframe and got straight to work. My reservation was for two movers/three hours of work. It took about 4.5 hours for them to move my furniture from my 1st floor one bedroom apartment to my 3rd floor one bedroom apartment that was located about 5 minutes away. What's with the extra 1.5 hrs you might ask???? Well my new apartment is located on the 3rd floor. The building does not have a loading dock and has only 1 elevator that can fit a total of 2 adults at a time. The stair case is also slightly narrow So this meant that everything that was not a chair, a box, or a bin had to be carried upstairs. I do have to mention I had several heavy typical pieces of furniture including an elliptical. With that being said, the movers definitely did the best they could without complaining and my furniture arrived with (understandably) only a few scratches here and there. Take a chance and go with Milestone Relocation Services. quotes

Victoria H

Customer Testimonials Face

My move was a local move and would've been simple enough, except I live in Atlanta and moved just after the 1st snowstorm of 2014. I had taken 2 days off from work to take my time packing but because of the storm none of my friends could make it. I was totally stressed out to say the least, but Milestone Relocation made it stress free for me. The movers called about 30 minutes ahead of time to let me know they were on their way. They arrived on time and worked quickly and efficiently. This was no small feat given that there was still alot of snow and ice around after the storm. All of my belongings arrived undamaged and all my boxes were put in the rooms as requested for easy unpacking on my part. They put together my bed and entertainment center (which is crucial for a 5'4" 125 lb. single woman). To me the experience was worth every penny and I wouldn't hesitate using them again or recommending them to others. quotes

Carmen M

Customer Testimonials Face

Milestone Relocation was on time, efficient, and professional. We had 2 hours to move my girlfriend and not only did we finish in less than 2 hours but not a single thing went wrong. I would HIGHLY recommend this company to any of my friends. quotes

Matt Isenberg

Customer Testimonials Face

I was worrying about how I would get my stuff moved up 3 flights of stairs with my family/friends all the way in Louisiana. Milestone came through and finished in record time without a scratch. They took care of me and my belongings. Definitely my go-to moving company hands down!! quotes

Tangela Haynes

Customer Testimonials Face

My husband and I purchased a new house in Atlanta, and hired Milestone movers to transport everything from an old house. 3 movers were assigned to our 3 bedroom house. I can tell they clearly have been doing this for a long time, based on their efficiency and professionalism. I will use this moving company again, and would recommend them to everyone. Thank you! quotes

Sara Willson.

Customer Testimonials Face

I used movers for the first time ever. I have moved plenty of times but never thought it was a good idea to use a moving service. Milestone was amazing. It was nice to have someone do the moving for me. The movers were on time and completed the move in a timely manner. Thanks! quotes

Sherisha M.

Customer Testimonials Face

Milestone movers were great. Two guys came and were able to move me promptly and efficiently within 3 hrs. I ended up getting lost trying to get them to my new apt, but they were able to find it with ease on their GPS. I would definitely recommend Milestone movers. Great service. quotes

Owen R.

Customer Testimonials Face

Richard, please pass along my thanks to Jonathan and Shaquille they are assets to your company. They called me the night prior to the move to confirm and called when they were minutes away and arrived on time and greeted me and my family respectfully and immediately began working non stop doing everything I asked and going above and beyond while maintaining a professional persona. I was so impressed with them I had to let you know and hope you will pass this along to all that need to know especially those two gentlemen. This is the first time we've hired movers but it will not be the last thanks to their performance. I've already told my Time Warner Cable coworkers and my family about my experience with Milestone and hope that every crew and helper are like Jonathan and Shaquille because I didn't have to touch anything and since I'm having another back surgery next week they helped me by not having to take a chance and create more damage to my back before I go under. Hiring those two young men was a great decision by your company and they most definitely love their job which is a rare thing in today's society. I wish them continued success and growth in whatever paths they take with the attitudes they have the sky is certainly the limit for them. Thanks again your customer for life, quotes

MJ

Customer Testimonials Face

Great movers, highly recommend to anybody, great moving experience! quotes

S. Brown

Customer Testimonials Face

My move was really easy with the Milestone Relocation Solutions. I already had everything boxed and furniture disassembled. The movers (two guys) showed up on time and moved my boxes and furniture very carefully! The move took exactly as long as they estimated, so I was very pleased with the movers and the company in general. It cost exactly how much they estimated with no hidden fees, and nothing was broken in process. The movers were very attentive to my needs of where the furniture and boxes need to go in my new home, and accommodated my requests. I am happy. Will definitely use again. quotes

Jimi S.

Customer Testimonials Face

The two guys arrived early and had the truck loading in an hour. They were amazing and got over to the new place and did not mess around setting up bed and furniture where you wanted it. They are great thanks. quotes

Richard C

Customer Testimonials Face

My move went very well. Movers arrived early and called prior to arrival as expected. They worked within the quoted timeframe. No hidden fees or additional charges were added and I would recommend this service to others. quotes

Jami

Customer Testimonials Face

Can't say enough about Milestone Relocation in Atlanta. I was really pleased with my move.

Me and my boyfriend were moving from Alpharetta to Atlanta from a 2 bedroom townhouse to a condo with an elevator. The move itself was quite complicated given the amount of furniture we had and some oversized items, two story townhouse and an elevator which had to be reserved at the other end. However, these guys nailed it in less than 4 hours, worked non stop without any nonsense, and our final bill was lower than quoted over the phone.

If you are ever to hire movers, Milestone is the mover to call. I will be recommending them to everyone that needs movers. quotes

Megan L.

Customer Testimonials Face

Richie,
Move went great. Good crew.
Thanks.

Roger quotes

Roger H.

Customer Testimonials Face

...thank you! They did an excellent job, worked smooth and at a great pace, were helpful and made sure at the end(a few times) that I did not need anything else thrown away, moved carried out etc etc!! I've used another company probably 3/4 different times with 3-4 men and they moved slower and had more problems then your 2 guys! Took your guys no time to take my bed apart and 4 guys another time it took them so long, was frustrating lol ?!! So a great review from me, and I will b calling you again when I need you guys!! quotes

Sarah B.

Customer Testimonials Face

I had Milestone Relocation move me yesterday. They arrived in the scheduled time range, were careful and thoughtful with my fragile items, including a huge baby grand piano.

Everything went smooth, no unpleasant surprises whatsoever. I would recommend them highly. quotes

Amy L.

Customer Testimonials Face

My experience with Milestone was highly rewarding. Great people to work with, more than fair prices.
Should I need movers again, you are the first on my list. quotes

Steven J.

Customer Testimonials Face

I just wanted to thank you for a quick and courteous service, as well as outstanding customer service. You guys are great. Thanks a lot for making this nightmare called moving effortless. quotes

Jeanne Laurens

Customer Testimonials Face

This company comes highly recommended because of their pofessional and efficient business manner. Packing and moving services were superb. 2 gentlemen were very knowledgeable and efficient at reassembling my furniture.

Thank you.
Mike quotes

Michael P.

Customer Testimonials Face

This was by far the best moving experience I have ever had. The two men that assisted us were kind, professional and went above and beyond our expectations. We will definitely be using your services in the future! quotes

Stefani Parker

Atlanta Movers
Milestone Relocation Solutions
Atlanta Movers

USDOT: 1975023 MC: 698596 GA: HG500927 MCA: 500927

3070 Presidential Drive, Ste 148

Atlanta, GA 30340

Phone: 404.492.6889

Fax: 855.845.1530

www.MilestoneRelocation.com/atlanta

Email: info@milestonerelocation.com

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